Thank you for shopping with Oria Stationery. We aim to provide our customers with a smooth and reliable delivery experience. This Shipping Policy outlines how we process, ship, and deliver your orders worldwide.
Worldwide Shipping
Oria Stationery proudly ships orders to customers across the globe. Shipping times and availability may vary depending on your location, customs regulations, and local courier services.
Processing Time
All orders are processed within 1–3 business days after being placed. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, processing times may be delayed slightly. In such cases, we will notify you via email.
Shipping Time
Delivery times depend on your destination and local courier service. Generally, orders are delivered within:
- Local Deliveries: 3–7 business days
- International Deliveries: 10–20 business days
Please note that unforeseen delays such as customs inspections, natural events, or courier disruptions may extend delivery times.
Shipping Charges
Shipping costs, if applicable, will be calculated and displayed at checkout. In some regions, free shipping may be offered during promotions or for orders above a specific amount.
Order Tracking
Once your order has been dispatched, we will provide you with a confirmation email and tracking details (if available) so you can monitor your shipment’s progress.
Cash on Delivery (COD)
Oria Stationery only offers Cash on Delivery as the payment method. Customers are required to pay the full amount at the time of delivery. Failure to make payment may result in the order being canceled or returned.
Customs and Import Duties
International orders may be subject to customs fees, taxes, or import duties imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Oria Stationery is not liable for orders delayed or lost due to incorrect addresses or contact information. Please double-check your shipping details before submitting your order.
Undeliverable Packages
If a delivery attempt is unsuccessful due to incorrect address, refusal, or absence of the recipient, the package may be returned to us. In such cases, additional shipping charges may apply for re-delivery.
Order Delays
If your order is delayed beyond the expected delivery timeframe, please contact us at [email protected]. We will work with our shipping partners to resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns about your shipment, please reach out to us at:
Email: [email protected]